The external-facing website for a global Fortune 500 CRM company is visited by tens of thousands of people every day. If the site is down or has broken pages, it causes a direct negative impact on the company’s ability to generate revenue. The marketing technology team needed a solution that would guarantee such errors are caught before they impact website users. The problem was that the site developers only tested pre-production, but MarTech cared about the actual experience on their live site. So they began looking for a product that can help with their digital experience monitoring to find issues faster before their customers did.
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