Gartner® Top Strategic Trends of 2025

Learn how Agentic AI, named a Top Strategic Trend for 2025 by Gartner®, is transforming automation with intelligent agents capable of autonomous decision-making.

Learn how Agentic AI, named a Top Strategic Trend for 2025 by Gartner®, is transforming automation with intelligent agents capable of autonomous decision-making.

November 4, 2024
Ken Parmelee

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Learn how Agentic AI, named a Top Strategic Trend for 2025 by Gartner®, is transforming automation with intelligent agents capable of autonomous decision-making.

Agentic AI was just named as one of Gartner® Top Strategic Trends of 2025. If you think you’ve been hearing Agentic a lot lately, there’s a good reason why. 

The tech industry is rapidly incorporating AI and automation to create technologies capable of fully executing common jobs and tasks. These Enterprise Agents are highly trained to perform work functions autonomously instead of scripted tasks or fixed automation. This is fueled, in large part, by the quantum leap with LLMs and Machine Learning. Importantly, a key point in Gartner® research is that not all Agentic tools are as capable, as illustrated below.

Gartner® research illustrates that not all Agentic tools are able to perform “high agency” type work

The “AI Agency gap” highlights how many tools are not truly Agentic, though many vendors using some form of AI will make that claim. Gartner® predicts that “by 2028, at least 15% of day-to-day work decisions will be made autonomously through agentic AI, up from zero percent in 2024.” We believe, this mirrors what we at Functionize are seeing in the market.

There are two simultaneous things happening in the market:

1. a general disillusionment with many tools that vendors promised would create high value and

2. a renewed search for software products that actually do create value in process automation. 

Download Gartner® 2025 predictions on Agentic today:

Gartner® 2025 Agentic Predictions

Come see how Functionize provides real Agentic value today and get a demo today!


Gartner, Top Strategic Technology Trends for 2025: Agentic AI, By Tom Coshow, Arnold Gao, Lawrence Pingree, Anushree Verma, Don Scheibenreif, Haritha Khandabattu, Gary Olliffe, 21 October 2024.

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